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Customer Sues Redbox Over Late Fees

Posted by: jmet, 14:56, October 28, 2009
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A class-action lawsuit has been filed by an Illinois woman on Redbox for illegally charging late fees in excess of over $100 million in fees from people who rented movies for more than one day.

Redbox claims $1-per-day DVD movie rentals “with no late fees … ever,” but then charges consumers a late fee if the movie is returned even one minute late.

The $25 fee charged by Redbox to consumers who keep a rental beyond 24 days is excessive and exceeds what a new DVD actually costs at retail.


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