A class-action lawsuit has been filed by an Illinois woman on Redbox for illegally charging late fees in excess of over $100 million in fees from people who rented movies for more than one day.
Redbox claims $1-per-day DVD movie rentals “with no late fees … ever,” but then charges consumers a late fee if the movie is returned even one minute late.
The $25 fee charged by Redbox to consumers who keep a rental beyond 24 days is excessive and exceeds what a new DVD actually costs at retail.