Dell Inc.’s record-setting recall of 4.1 million notebook computer batteries raised safety concerns about the power source of countless electronic devices, but experts said the laptop problem appears to stem from flaws in the production of the batteries, not their underlying technology.
Customers began calling the company and surfing to a special Web site Tuesday to order replacements for the lithium-ion batteries that could cause their machines to overheat and even catch fire. The batteries were supplied to Dell by Japan’s Sony Corp. Click here to see how to check to see if your battery is on the recall list.
