Microsoft has made a public statement that 11.6 million 360 consoles sold in the past 19 months suffer from a design flaw that could cause the console to fail
Microsoft has admitted that every one of the 11.6 million Xbox 360 consoles sold in the past 19 months suffers from a design flaw that could cause the device to fail. The firm will extend the warranty coverage from one to three years to compensate consumers, but does not plan to instate a recall or exchange program.
Microsoft did not explain what exactly was the problem with the consoles, but said that it had made the necessary design changes and that consoles that were currently in stock will be upgraded.
The extended warranty period is limited to hardware failures indicated by three flashing red lights on the console. Users of consoles suffering from such problems are entitled to free repairs and shipping.
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